Privacy Notice

PRIVACY NOTICE

Last Updated May 5, 2026

This privacy notice for Hooper's Tire Outlet (doing business as Hooper's Tire Outlet) ("Hooper's Tire Outlet," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at http://www.hooperstireoutlet.com, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

• What personal information do we process? We collect information you provide and some automatically collected data.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you (including via SMS/text message where you have explicitly opted in), for security and fraud prevention, and to comply with law.
• Do we send SMS/text messages? Yes — only to numbers that have explicitly opted in. Mobile phone numbers and SMS opt-in consent data will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
• How do we keep your information safe? We use reasonable security measures, though no system is 100% secure.

IMPORTANT SMS DATA POLICY: We will never sell, rent, or share your mobile phone number or SMS/text messaging opt-in consent data with any third party or affiliate for marketing or promotional purposes. All SMS opt-in data is strictly excluded from any third-party sharing.

TABLE OF CONTENTS

• 1. WHAT INFORMATION DO WE COLLECT?
• 2. HOW DO WE PROCESS YOUR INFORMATION?
• 3. SMS/TEXT MESSAGING
• 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
• 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
• 6. HOW LONG DO WE KEEP YOUR INFORMATION?
• 7. HOW DO WE KEEP YOUR INFORMATION SAFE?
• 8. DO WE COLLECT INFORMATION FROM MINORS?
• 9. WHAT ARE YOUR PRIVACY RIGHTS?
• 10. CONTROLS FOR DO-NOT-TRACK FEATURES
• 11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
• 12. DO WE MAKE UPDATES TO THIS NOTICE?
• 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
• 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You: names, phone numbers (including mobile for SMS), email addresses, mailing addresses, usernames, passwords, contact preferences, billing addresses, debit/credit card numbers, job titles, event information, and SMS/text messaging opt-in consent records.

Sensitive Information: We do not process sensitive information.

Payment Data: All payment data is stored by Stripe.

SMS Opt-In Data: Collected only with your explicit consent and never sold or shared for marketing purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including account creation, service delivery, responding to inquiries, sending administrative and SMS communications, marketing, targeted advertising, security, and legal compliance.

3. SMS/TEXT MESSAGING

In Short: We may send SMS/text messages only to users who have explicitly opted in. You can opt out at any time by replying STOP. Your mobile number and opt-in consent data will never be shared with third parties for marketing purposes.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

IMPORTANT NOTICE REGARDING SMS DATA: We will not sell, rent, or share your mobile phone number or SMS/text messaging opt-in consent data with any third party or affiliate for marketing or promotional purposes.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate and reasonable technical and organizational security measures. No system is 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.

9. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. Opt-out options for marketing and SMS are available.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. California residents have rights under CCPA including Right to Know, Delete, and Non-Discrimination.

12. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this notice from time to time. Material changes will be notified.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: [email protected]
Hooper's Tire Outlet
17 Alexander Street
Rochester, NY 14620
United States

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to, change, or delete your personal information. To request to review, update, or delete your personal information, please submit a request by contacting us or using our data subject request form.